Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with Skill on Net Ltd. as the operator ("Operator") of the website cazino.casino and the online gambling services offered there under the brand Casino Casino ("Website" or "Services"). By registering an account or using the Services you confirm that you have read, understood and agree to be bound by these Terms.

These Terms apply to players located in the United Kingdom who access Casino Casino via cazino.casino and play under United Kingdom Gambling Commission ("UKGC") account number 39326. They are effective from 6 November 2025 and replace all previous versions for UK players. If you do not agree with these Terms, you must not register or must stop using the Services and close your account.

Definitions

For clarity and consistency, the following terms have the meanings set out below when used in these Terms:

Operator: Skill on Net Ltd., a limited company licensed and regulated by the UKGC under account number 39326 to provide remote casino, bingo and gambling software services to UK players via cazino.casino for the brand Casino Casino. The Operator's registered address for this licence is in Malta (full address as listed in the UKGC public register).
Website or Services: The online gambling platform available at cazino.casino, including all games, software, content, account facilities and ancillary services provided for Casino Casino.
User or Player or you: Any natural person who registers or attempts to register an account and/or places a Bet on the Website while physically located in the United Kingdom.
Account: The personal online gambling account opened by a Player on the Website and maintained by the Operator in that Player's name.
Bet or Wager: Any stake of real money or bonus funds placed by a Player on an outcome offered on the Website, including spins, game rounds, table game stakes and other game-specific stakes.
Deposit: A payment of funds made by a Player into their Account using a permitted payment method.
Withdrawal: A payment of funds from the Player's Account to a permitted payment method, subject to these Terms and applicable verification checks.
Bonus: Any promotional value, including bonus money, free spins, free bets, cashback or similar, credited by the Operator to a Player's Account under specific bonus or promotional rules.
Bonus Funds: Any funds or winnings in the Account that are subject to wagering requirements, game restrictions or other conditions before they become withdrawable cash.
Wagering Requirements: The total amount a Player must stake using Bonus Funds or qualifying deposits, as specified in the relevant promotion rules, before related Bonus Funds and associated winnings become withdrawable.
Games: All casino, bingo and other gambling products made available on the Website, including live casino and any games provided by third-party software suppliers.
AML: Anti-Money Laundering obligations applicable to the Operator under UK law and UKGC regulations.
ADR: An Alternative Dispute Resolution service approved by the UKGC. For UK players, the designated ADR provider is eCOGRA (eCommerce Online Gaming Regulation and Assurance).

Account Registration

Eligibility and Age Verification

Minimum age: You must be at least 18 years old to open an Account and use the Services. Access by anyone under 18 is strictly prohibited.
Location: These Terms apply only to Players physically located in the United Kingdom. You must not use the Services if access from your location is illegal or restricted.
Verification: The Operator is legally required to verify your age and identity before enabling gambling. You agree to provide accurate information and cooperate with all verification checks.

Registration Process

Account creation: To use Casino Casino via cazino.casino, you must complete the registration form, providing at least your full name, date of birth, current residential address, email address, chosen credentials and any other mandatory fields.
Email verification: The Operator may require you to verify your email address by clicking a confirmation link or entering a code sent to you. Until verification is completed, account features may be restricted.
Accuracy of data: You confirm that all registration data is complete, truthful and up to date. You must promptly update your details through your Account or by contacting customer support if they change.
One account policy: You may hold only one Account with the Operator for Casino Casino. Multiple accounts, including those opened with different details, may be closed and balances adjusted in accordance with these Terms.

KYC and Source of Funds

Mandatory checks: In line with UKGC requirements, the Operator will perform "Know Your Customer" (KYC), affordability and source-of-funds checks. You may be asked to provide identity documents, proof of address, payment method evidence and information about your source of funds.
Document types: Acceptable documents may include, for example, a passport or ID card, driving licence, recent utility bill or bank statement, and evidence of income or wealth. Specific requirements will be communicated via the Website or support.
Account restrictions: The Operator may suspend, restrict or close your Account, and withhold Deposits and/or Withdrawals, where you fail to provide requested information, where information cannot be verified, or where AML, fraud or responsible gambling concerns arise.

Account Security

Login credentials: You are responsible for keeping your username, password and any other security details confidential. You must not share your Account with anyone or allow any third party to use your Account.
Unauthorised access: If you suspect that your Account has been compromised, you must immediately change your password and contact customer support. The Operator may temporarily suspend the Account to protect you and investigate.
Activity attribution: Subject to fraud or security breaches caused by the Operator's fault, all activity on your Account, including Bets and transactions, is deemed to have been placed by you.

Betting & Gameplay Rules

General Gameplay Conditions

Game rules: Each Game on cazino.casino has specific rules, pay tables and instructions provided by the Operator or game supplier. By placing a Bet, you agree to the applicable game rules in addition to these Terms.
Fairness: Games use certified random number generators or live dealer mechanisms provided by reputable, licensed suppliers. The Operator works to ensure that results are fair, random and not influenced by any external factors.
Availability: The Operator may add, modify, suspend or remove Games at its discretion, for example for technical, legal or commercial reasons. Bets already placed will be honoured or settled in accordance with these Terms.

Placing Bets and Limits

Placing a Bet: A Bet is placed once you confirm your stake in the relevant Game interface and it is accepted by the Operator's systems. Before confirmation you must review the stake, potential payout and your available balance.
Minimum and maximum stakes: Each Game specifies its minimum and maximum Bet. You may not place a Bet below the minimum or above the maximum stakes displayed in the Game or as otherwise notified on the Website.
Balance requirement: You can only place Bets if you have sufficient real-money or eligible Bonus Funds in your Account. If your balance is insufficient, the Bet will not be accepted.
Time-sensitive bets: For time-limited Games or live casino tables, you must place your Bet within the allotted time. Bets attempted after the cut-off will not be accepted.

Bet Cancellation, Errors and Malfunctions

Player cancellations: Once a Bet has been accepted by the system, you generally cannot cancel or change it. Any exception will be clearly indicated by the Game and is at the Operator's discretion.
Obvious errors: Where a Bet or payout is affected by an obvious error (for example a manifestly incorrect price, payout table or result caused by human or technical mistake), the Operator may void the Bet, adjust the result to the correct terms, or otherwise rectify the error in good faith and in line with UKGC expectations.
Malfunctions: If a Game or system malfunctions, all affected Bets and payouts for that game round are void. Stakes for voided Bets will be returned to your Account. The Operator is not responsible for malfunctions of your own equipment, internet connection or software.

Live Casino, Chat and Conduct

Respectful behaviour: In live casino environments, chat rooms and any interactive features, you must behave respectfully, refrain from offensive, discriminatory or abusive language, and comply with any additional chat rules displayed.
Prohibited conduct: You must not harass dealers or other players, promote illegal activities, advertise other services, or share personal or sensitive information in chat.
Moderation and sanctions: The Operator may monitor chats, remove content and mute or ban Users from chat, live tables or the Website where behaviour breaches these Terms or legal obligations. Serious misconduct may result in Account suspension or closure.

Prohibited Activities

Fraud and collusion: You must not engage in any fraudulent activity, use stolen payment details, collude with other players, exploit software bugs, use bots or automated tools, or otherwise gain an unfair advantage.
Money laundering: Using the Website for money laundering or other criminal purposes is strictly prohibited. The Operator will report suspicious activity to relevant authorities in line with AML laws.
Consequences: If prohibited activity is suspected or identified, the Operator may suspend or close your Account, void Bets, withhold or confiscate funds as allowed by law, and report the matter to regulators or law enforcement.

Bonus Terms

General Bonus Conditions

Discretionary offers: Bonuses and promotions offered on Casino Casino via cazino.casino are discretionary. The Operator may offer, amend or withdraw any promotion, provided that changes do not adversely affect Bonuses you have already accepted under clearly stated conditions.
Specific rules: Each Bonus or promotion is subject to its own specific terms, including eligibility criteria, wagering requirements, time limits, game restrictions, maximum bets and withdrawal limits. These are displayed on the Website and form part of these Terms.
Transparency: The Operator aims to ensure that Bonus conditions are clear, prominent and compliant with UK consumer protection rules. If anything is unclear, you should contact customer support before accepting a Bonus.

Activation and Use of Bonuses

Opt-in: Some promotions require you to opt in (for example by selecting the Bonus in the cashier or entering a promo code). By opting in and making a qualifying Deposit or Bet you accept the specific Bonus terms.
Eligibility: Bonuses may be limited to certain players (for example new customers, specific payment methods or geographic locations). The Operator may restrict or remove Bonus eligibility where responsible gambling, affordability or risk concerns arise.
Bonus funds and real money: Unless stated otherwise in specific rules, real-money stakes are used before Bonus Funds. Winnings generated from Bonus Funds may remain as Bonus Funds until all wagering requirements are met.

Wagering Requirements and Timeframes

Wagering: The wagering requirement for a particular Bonus (for example a number of times the Bonus amount and/or deposit) is specified in the relevant promotion. You must meet the stated wagering requirement within the indicated timeframe for the Bonus and associated winnings to become withdrawable.
Time limits: Bonuses and free spins are typically valid only for a limited time from the date of crediting or activation (for example a set number of days). The applicable duration is clearly stated in the promotion and will not extend beyond the timeframes specified therein, subject to UK law as in force in 2025.
Game contribution: Not all Games contribute equally towards wagering requirements. Contribution percentages and excluded Games are detailed in the Bonus rules. Stakes on excluded Games will not count and may constitute Bonus abuse.

Prohibited Bonus Practices

Bonus abuse: The following, without limitation, may be considered Bonus abuse: opening multiple Accounts; using a VPN to misrepresent location; deliberately playing low-risk strategies solely to clear wagering; placing equal, zero or minimal risk bets; or combining multiple promotions in a way that undermines their spirit or purpose.
Combining promotions: Unless expressly allowed, you may not combine multiple active Bonuses. If you accept a new Bonus while another is active, the Operator may cancel or adjust one or more Bonuses in line with the relevant rules and regulatory expectations.
Sanctions: In cases of Bonus abuse or breach of Bonus terms, the Operator may remove Bonuses and associated winnings, limit your eligibility for future promotions, and take further action in accordance with these Terms and UKGC regulations.

Payments & Withdrawals

Deposit Methods and Limits

Payment methods: For Casino Casino on cazino.casino, you may Deposit using payment methods made available in the cashier for UK players, which may include debit cards, bank transfers and selected e-wallets. Supported methods are listed on the Website and may change over time.
Crypto assets: Where permitted by UK law and by the UKGC, and only if expressly displayed as available in the cashier, the Operator may support selected crypto-related or alternative payment solutions. If such methods are not displayed for UK players, they are not available.
Fees and limits: The Operator may set minimum and maximum Deposit limits per transaction and/or per period. Any fees, if applicable, will be clearly shown before you confirm the Deposit. Your bank or payment provider may also charge fees.
Third-party payments: You must only fund your Account with payment methods held in your own name. The Operator may reject Deposits from or send Withdrawals only to, payment instruments that do not belong to you.

Withdrawals and Processing Times

Withdrawal requests: You may request a Withdrawal of available funds via the cashier, subject to any ongoing verification checks, Bonus terms and minimum/maximum Withdrawal limits indicated on the Website.
Same method policy: Wherever reasonably possible, Withdrawals will be processed back to the same payment method used for Deposit, in line with AML requirements and technical constraints. If this is not possible, an alternative method in your name may be used.
Processing time: The Operator aims to review and process Withdrawal requests within a reasonable time frame, typically within a few business days. Actual receipt of funds depends on external payment providers and banks and may vary.
Pending and reversal: While a Withdrawal is pending, you may in some cases be able to cancel it via the cashier, unless regulatory or responsible gambling reasons prevent this. Once processed, Withdrawals cannot be reversed.

Verification, AML and Responsible Gambling Holds

Checks before payout: The Operator may delay or withhold Withdrawals until all required KYC, AML, affordability and source-of-funds checks are completed to its satisfaction. You may be asked to provide additional documentation before funds are released.
Affordability and harm prevention: If there are concerns regarding your gambling behaviour, affordability or risk of harm, the Operator may apply limits, suspend Withdrawals or Accounts, or take other steps consistent with UKGC rules and its safer gambling policies.
Regulatory settlement history: The Operator previously agreed a regulatory settlement with the UKGC in 2021 relating to AML and social responsibility failings and has taken steps to address those issues. It continues to apply enhanced compliance measures as at 2025.

Refunds, Chargebacks and Adjustments

Refunds of Deposits: Deposits are generally non-refundable once used for gambling. In limited circumstances (for example, technical errors or specific disputes), the Operator may, at its discretion and subject to legal requirements, agree to refund certain Deposits or Bets.
Chargebacks: You must not request chargebacks or reverse payments without a valid reason. If a chargeback is made, the Operator may suspend or close your Account, recover any winnings associated with the disputed funds and, if necessary, engage collection agencies or legal action.
Incorrect credits: If funds are credited to your Account in error (for example due to a payment or system error), you must notify the Operator and must not use such funds. The Operator may reverse the incorrect credit and adjust balances and Bets accordingly.

Limitation of Liability

Operator Obligations and Fairness

Duty of care: The Operator endeavours to provide the Services with reasonable skill and care, to maintain a secure and fair gaming environment, and to comply with its obligations under UK law and UKGC licence conditions.
Game integrity: The Operator uses reputable software providers and certified random number generators, and works with approved testing and regulatory bodies where required. It also implements technical and organisational measures to protect your data and funds as required by applicable regulations.

Exclusions and Limitations

Technical issues: The Operator is not liable for any loss or damage arising from failures of your equipment, internet connection, communications networks or third-party software, nor for interruptions, delays or errors beyond its reasonable control.
Indirect loss: To the fullest extent permitted by law, the Operator is not liable for indirect, incidental or consequential losses, including loss of profits, business, data or goodwill, even if foreseeable.
Maximum liability: Subject to mandatory legal rights, the Operator's total aggregate liability to you for any single incident or series of related incidents arising out of the Services is limited to the greater of (a) the amount of the Bet or game round directly associated with the incident, or (b) your net deposits on the Website in the thirty (30) days prior to the incident, up to a reasonable cap consistent with UK consumer law.

Non-excludable Rights

Statutory protections: Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.
Consumer law: These Terms do not affect your statutory rights under UK consumer protection legislation. Where any provision would be unenforceable or unfair under such laws, it shall be interpreted in the manner most consistent with legal requirements while preserving the overall intent.

Intellectual Property Rights

Ownership of Content and Software

Operator and licensors: All intellectual property rights in the Website, including the "Casino Casino" brand used for Casino Casino, trade names, trademarks, logos, graphics, text, software, underlying source code, databases and other materials, are owned by the Operator or its licensors.
Limited licence: You are granted a personal, non-exclusive, non-transferable and revocable licence to access and use the Website and Services via cazino.casino solely for lawful personal entertainment in accordance with these Terms.

Restrictions on Use

No copying or distribution: You must not copy, reproduce, distribute, publish, display, modify, translate, decompile, reverse engineer, disassemble or create derivative works from any part of the Website or its software, except as expressly permitted by law.
No commercial exploitation: You must not use any part of the Website or its content for commercial purposes, including framing, scraping, data mining, use of robots or similar data-gathering tools, without the Operator's prior written consent.
Third-party content: Third-party marks and content (for example, game provider logos) are the property of their respective owners and may only be used with their permission.

Privacy & Data Protection

Privacy policy: The Operator acts as data controller for personal data processed in connection with the Services. All collection and use of personal data is governed by the Operator's Privacy Policy, as updated from time to time and made available on cazino.casino.
Legal framework: Personal data is processed in accordance with applicable data protection laws in the United Kingdom, including the UK GDPR and Data Protection Act 2018, as in force in 2025, and any other applicable regulatory requirements.
Purpose and rights: Personal data is processed for purposes including account management, provision of the Services, KYC, AML, responsible gambling, security, payments and regulatory reporting. Your rights, including access, rectification, restriction and complaint mechanisms, are described in the Privacy Policy.

Changes to Terms

Updates and Notifications

Right to amend: The Operator may amend these Terms from time to time, for example to reflect changes in law, regulatory guidance, technical developments or business practices, including changes required by the UKGC or other regulators (such as the Malta Gaming Authority, where relevant).
Notice of changes: Material changes will be communicated by appropriate means, which may include a notice on the Website, an in-account message, a pop-up requiring acceptance, and/or an email sent to the address registered to your Account.
Effective date: The updated Terms will specify an effective date no earlier than the date of notification, unless a shorter period is required by law or regulatory instruction. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

Your Options in Case of Disagreement

Review before continuing: You should review any updated Terms carefully. If you do not agree with the changes, you must stop using the Services before the updated Terms become effective.
Account closure: In the event of disagreement, you may request closure of your Account and withdrawal of any eligible real-money balance, subject to verification checks, AML obligations and any pending disputes.

Termination & Suspension

Termination by You

Account closure: You may close your Account at any time by using any available self-service tools on the Website or by contacting customer support with a clear request to close your Account.
Self-exclusion and time-outs: You may also use time-out, self-exclusion and other safer gambling tools offered on the Website. Details and durations, including tools aligned with UK requirements as at 2025, are described in the relevant sections of the Website.

Suspension or Termination by the Operator

Grounds for action: The Operator may suspend, restrict or close your Account where it reasonably believes that you have breached these Terms, engaged in fraud, Bonus abuse or criminal activity, failed verification or affordability checks, posed AML risks, or where required by law, regulation or a regulator (including the UKGC or Malta Gaming Authority).
Immediate suspension: In serious cases, including suspected underage gambling, fraud, money laundering or significant responsible gambling concerns, the Operator may suspend your Account immediately, including the ability to Deposit or Withdraw, pending investigation.
Notice and explanation: Subject to legal and regulatory constraints, the Operator will use reasonable efforts to inform you of the reasons for suspension or closure and of any steps you may take to resolve matters.

Consequences of Termination

Settlement of Bets: Validly placed Bets that have not yet been settled at the time of termination will generally be settled in the ordinary course, unless they are voided under these Terms or for regulatory reasons.
Funds on account: Upon closure, any remaining real-money balance will be returned to you, subject to successful completion of verification, AML checks, and deduction of any amounts owed (for example due to chargebacks or errors). Bonus Funds and unsettled Bonuses may be cancelled in accordance with Bonus terms.
Record retention: The Operator may retain Account and transaction records after termination to comply with legal, regulatory and accounting obligations, including those arising under UKGC rules and AML laws.

Governing Law & Jurisdiction

Applicable Law

UK focus: For Players using Casino Casino via cazino.casino while located in the United Kingdom under UKGC account number 39326, these Terms and the relationship between you and the Operator are governed by the laws of England and Wales.
Other licences: The Operator may hold other licences, including a remote gaming licence issued by the Malta Gaming Authority, which may apply for operations outside the UK. This does not limit the application of English law to these Terms for UK players.

Dispute Resolution

Internal complaint process: If you have a complaint about the Services, you should first contact customer support and follow the Operator's internal complaints procedure, details of which are available on the Website. The Operator will investigate and respond within a reasonable timeframe consistent with UKGC guidelines.
ADR via eCOGRA: If your complaint relates to a gambling transaction, you are a UK customer, and the complaint remains unresolved after completing the Operator's internal process, you may escalate it free of charge to the UKGC-approved Alternative Dispute Resolution provider eCOGRA, in accordance with the instructions available on the Website.
Court proceedings: You also have the right to bring claims before the courts of England and Wales. Nothing in these Terms prevents you from referring a matter to the UK Gambling Commission or any other relevant regulator as permitted by law.

Contact Information

Operator: Skill on Net Ltd., operating Casino Casino for UK players via cazino.casino under UKGC account number 39326.
Registered / legal address: Malta (registered address as listed for UKGC account 39326 in the UK Gambling Commission's public register). The full current postal address is available on that register and may also be published on the Website.
Website: https://cazino.casino
Customer support: Contact details for day-to-day customer support (including, where provided, email, live chat and/or telephone) are displayed in the "Contact Us" or equivalent section of the Website and may change from time to time.
Legal and compliance contact: Any formal legal notices, including those relating to disputes or regulatory matters, should be sent using the contact channels and postal details specified in the "Terms and Conditions" or "Legal" sections of the Website, marked for the attention of the legal or compliance department.